Debt Recovery Solutions

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Self-pay bad debts in healthcare revenue cycle management and unpaid accounts receivables are challenges our clients face every day.

Let our professionally trained team help collect what is due to you. 

Debt Collection packages include:  

Personalized Attention

Account Data Upload

TCPA-compliant Bilingual Call Center

Skip Tracing Location Services

Dialer Calls

FDCPA-compliant Postal Mail Collection Letters 

Collection Email Campaigns 

Credit Bureau Reporting

Client Approved Payment Plans

Payment Processing

For over 40 years, we’ve recovered millions of dollars of distressed and defaulted debts. We’ve evolved and refined our recovery skills by four decades of helping patients repay their debt obligations. We will increase your collections by utilizing smart, effective, and cost-efficient debt collection technologies, tools, and methods.

CRI improves your recovery rate while focusing on patient retention every step of the way. 

We are committed to our clients' success, taking the time to learn individual products and policies so patients and debtors never feel alienated.  

Pre-collection Programs provide an efficient and cost effective way to manage your receivables. During the pre-collection phase, patients can be motivated to pay their accounts before they become delinquent and go to collections, reducing the number of days in accounts receivable. 

Our bilingual Account Representatives will serve as an extension of your business office and become fully versed in your policies and procedures.   

Provided in our Pre-collection packages:

Patient Account Audits

FDCPA-compliant Pre-collection Letters

Dialer Payment Reminders

Monthly Self-pay Billing Notices

  We offer litigation services on select types of debt that require legal actions but this is always used a last resort for accounts. Our collection agency has its own in-house litigation team to consult on all legal matters and advise clients when litigation for wage garnishment is appropriate.

  We want you to know what is happening with your accounts. Our comprehensive standard reports are a part of our service to you. 

We also provide 24/7 access to account activity so you can see the work that is being completed in real time. 

Additionally, flexible customized reporting options can be tailored to meet any specific needs you may have.

  Our goal is to collect as much money for your business as soon as possible. 

We remit statements to our clients monthly. 

We submit monies due to you, minus collection fees, via ACH or check.

And remember, if we don't collect,

you don't pay. 

Call us today to book a complimentary discovery session. 602-526-9056